You may also be able to roll back to a restore point before the virus encrypted your files using the Windows System Restore.īefore you try either of these approaches, however, use a virus scanner to remove the malware from your computer. If you have backups of your data available, it may be a good idea to remove the ransomware from your system and replace the encrypted files with your backups. Major security organizations, including the FBI, advise that you never pay the requested fee, because you won’t necessarily get your files back and may also encourage hackers to keep developing and spreading ransomware. Plus, they’re becoming more common over time. Fortunately, though, it’s possible in many cases to decrypt files encrypted by ransomware without paying.īelow, we’ll cover how to identify the ransomware that’s infected your computer and regain access to your files. These attacks can be extremely frustrating.

The ransomware will then ask for payment in exchange for releasing your files. In a ransomware attack, a piece of malicious software downloaded to your computer will prevent you from accessing the files on your computer.

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